Roto-Rooter Plumbing & Water Cleanup
Review Summary
Roto-Rooter receives consistently positive reviews. Customers praise the professionalism, efficiency, and helpfulness of technicians like Brennan, Davis, and Dylan. They are noted for their clear communication, thorough work, and willingness to explain issues and offer solutions. Dispatchers like Holly and Trisha are also commended for their excellent customer service. Customers appreciate the quick response times, reasonable prices, and overall positive experiences, making Roto-Rooter a recommended choice for plumbing needs.

Reviews
View All on Google4.9
(1062 reviews)
Susanne & John Miles
December 5, 2024
Highly recommend! From the moment of calling speaking with Holly was positive, upbeat and efficient with ease of scheduling to her follow up call letting us know the technicianās status consistently positive and pleasant. Brennan the technician above and beyond professional, pride in work, knowledgeable, personable! Removed old kitchen sink and faucet and installed new faucet and sink. He made sure his work was done with the highest level of integrity and skill. Our kitchen now looks elevated. We are so pleased!!! The faucet works with high precision. Great water pressure. Sealed around the sink. Pipes underneath the sink streamlined to highest standard. Highly impressive skill and attention to detail. We couldnāt be more pleased with Brennanās workmanship!This is our go to plumbing company for all needs! Great customer service and rates that are reasonable. Thank you to all!
Dawson Priestley
Davis was communicative, hard working, friendly, and efficient. He took the time necessary to make sure our back up in our plumbing was cleaned and flowing appropriately before leaving us. He even offered extra help if we need anything else reviewed and or quoted: He walked us through our water heater specs as well while he was here. We highly recommend Davis and Roto-Rooter for your plumbing needs.
Treliuz
They were quick to send out their technician Davis to our home, he was quick, efficient and very thorough with his work and above all he was very helpful with understanding what happened, how to avoid it and overall tips to keep in mind for the future. 10/10 would definitely call on them again.
Nelly Alicea
Showed up when they said they would. Were super respectful. I got helped by Bill. He was great and did great work along with explaining problems and reasons why along with giving me the options to fix them. Will definitely be getting with Roto again.
Chocolate Cottage
Davis was professional , patient enough to explain everything and a good teacher . I like to learn a bit about my repairs. He was very friendly , thorough and highly organized. He was also very considerate about respecting my house and left everything clean. Trisha , the dispatcher, was very kind, helpful, patient and professional as well. Iāll use Jacksonville Roto Rooter again. I had a great experience during a stressful situation. Thank you so much.
S Russell
Great experience! Dylan was my support he was very polite and quick! He figured out the issue with 10 min and fixed it. Saved a ton of money with his help. Try them !!
Brittney Cook
Tech was very helpful and efficient! Even helped me move a big cage out of the way that I couldnāt move alone. Quick fix and will definitely be my first call if I need anything in the future.
Lisa Stone
Davis came to our rescue! It was a Saturday afternoon and he was done in a little over an hour and a half. He is very professional and friendly as well as patient. We tea appreciate his hard work. I highly recommend Roto Rooter! Davis did a great job at a very reasonable price. Thank you Davis!!